Solutions

Lead · 2025

Helping Supply Chain planners optimize their production network

Our client had built a sophisticated optimization model for supply chains and needed a front-end for collecting inputs and visualizing outputs.

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Lead · 2025

Helping Business Leaders visualize tariff impacts on their network and mitigate risks

In light of new tariff policies, a global corporation needed help visualizing how tariffs were currently mitigating their network and identify opportunities to further mitigate where there was opportunity.

Lead · 2025 - Present

Helping Customs Agent manage their tariff mitigation workflows

In light of new tariff policies, a global corporation needed help mitigating the chance that they would be penalized for not complying with trade regulations.

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Lead · 2024 - Present

Helping supply chain source, MSM, and planners mitigate impacts to their supplier network

A global corporation needed help bringing awareness to the health of their supplier network

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Lead · 2024

Helping a legacy manufacturer reduce inquiries to their internal support desk

An industrial agricultural manufacturer needed help reducing inquiries made to their support desk.

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Lead · 2024 - Present

Helping people remove ice from their cars

A friend of mine wanted to start a business to create an elevated snow scraper to help drivers remove ice from their cars.

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Lead · 2023

Helping Value Stream Leaders visualize and optimize their supply chain

Value stream maps are complex artifacts that have been manually created for decades to understand supply chain flow. We helped our client design a tool that would digitize these maps and reduce the labor required to produce one.

Lead · 2023

Creating a system of reusable components for a supply chain ecosystem

Three franchises within clients company needed help providing visibility into their supply chain and relevant supply chain KPI’s.

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Lead · 2023

Helping supply chain planners mitigate the impacts of supply chain events

Client needed help understanding and mitigating impacts of events on their Medical Technology supply chain.

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Sr. Designer · 2022

Helping patients get hospital-grade healthcare at home

Client approached our team with a need to understand how to improve their Hospital-at-Home protocol, which was becoming a popular method of healthcare after Covid.

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Lead + Sr. Designer · 2021-2022

Improving the value of frictionless shopping for on-the-go shoppers

Client approached our team with a need to understand the contexts in which their stores would be viable from a business perspective, and meaningful from a user perspective.

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Lead + Sr. Designer · 2021-2022

Measuring the usability of a radical shopping innovation

Client approached our team with a need to understand how well their new store met the needs of different kinds of shoppers whom needed to interface with a new store format

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Sr. Designer · 2021

Helping an incumbent insurance provider understand the need for travel insurance products Post-Covid

Client wasn’t sure about the value of travel insurance in a Post-Covid traveling world, and what a travel insurance solution from client might look like.

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Sr. Designer · 2021

Helping banks securely exchange valuable data to support frictionless transactions

Client wanted to create an application that would enable institutions around the world to sell data that could be used to verify international transactions. This product was aimed at solving problems related to fraud and inertia in the payments processing experience due to missing customer information.

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Sr. Designer · 2020

Helping banks securely automate the manual process of processing paper checks

Lockboxes systems are a time consuming and manual process used by financial institutions to process checks. The team at Chase’s Onyx division had a vision for a product that could make this laborious much more efficient through blockchain technology.

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Sr. Designer · 2020

Enabling blockchain application developers to create and govern complex financial applications

Client needed a place where prospective developers could learn to start building on their financial platform.

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Designer · 2020

Designing a home for marketing and distributing decentralized finance applications

Client division needed a marketplace that users could access to download financial applications, connect to various API’s, and learn about how the ecosystem worked. Otherwise, there would be no way for them to access applications.

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Designer · 2019

Helping an incumbent communicate the value of blockchain to counterparty institutions

Client needed a new marketing site for their blockchain to assist with the sales and customer onboarding.

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Designer · 2019

Assisting homeowners with the installation of thermostats in their home

Client wanted to make thermostat installation process easier on the homeowner.

Designer · 2019

Providing homeowners and business owners with tools to prevent water damage in their buildings

An incumbent plumbing company had a desire to enter the smart home/IoT space with was a smart water monitoring system.

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Web Designer · 2019

Helping an online retailer digitize their wholesale business

A local small business tea company needed help finding out how to make their wholesale experience more scalable. At the time it required a lot of effort to collect, reconcile, and distribute wholesale orders, leading orders to fall through the cracks and impacting their efficiency.

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Designer · 2019

Supporting homeowners with storing things in their home garage

Client had need to understand how people organize things in their garage and what some opportunities might be to innovate in the space.

Designer · 2019

Reducing the complexities school nurses face when administering medications

Our client had a need to refine a medical product designed for medication administration. They had a patent, wireframes, and a prototype. What they did not have is confidence that the concept would fit into the highly-regulated environments it was made for.

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Designer · 2018

Creating light in the right places for homeowners

Our client had an interest in creating an innovative consumer light switch.

Web Designer · 2018

Helping a local small business improve their online presence

A local small business called Storehouse Tea made fantastic tea, but their storefront really needed some love. The information architecture was all over the place, and for a domain like Tea with dozens of SKU’s, they were in dire need of making their site easier to explore.

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Designer · 2018

Streamlining the construction estimation process for contractors

Our client was interested in understanding the experience of estimating construction projects and how software might be used to assist in the process.

Designer · 2018

Balancing architect-approved aesthetics with fly-proof functionality

Client approached us with a need to innovate in the Air Curtain space. Air curtains are used in places that serve food to keep bugs out with a strong gust of air at the entrance. A major ask of theirs was to understand what an "Architect-Friendly" air curtain is and how to design one within the constraints of their design and brand language.

Designer · 2018

Balancing quantitative and qualitative insights to support city leaders with decision-making

Lakewood, Ohio wanted to improve the health of it's city by introducing a new pro-wellness system.

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Designer · 2018

Illuminating the role of closet lighting for homeowners

Our client wanted to innovate in the bedroom closet space, particularly through closet lighting.

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Web Designer · 2017

Helping a local jeweler improve their online presense

Our client was a small business located in Chagrin Falls who wanted to create a new digital storefront for their brand, with the ability to sell their own creations and customize creations. Their existing website was not useful and was poorly designed in Wordpress by an overpriced third party.

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Designer · 2017

Helping people tow things easier

Our client Horizon / Tekonsha wanted to radically innovate off of their existing P3 Prodigy towing product line and invent a newer low-profile way for people to tow things. They had made “the thing” but they needed a companion application and user research to instill confidence

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Scrum Master & QA · 2015-2017

Bringing a legacy platform to mobile for Environmental Health & Safety auditors

Scout and tracer are both incident reporting tools utilized by a variety of companies to help monitor and track environmental health and safety issues, as well as manage change for those issues.

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Scrum Master & QA · 2015-2017

Making a legacy system more accessible for Environmental Health & Safety auditors

A legacy environmental health & safety product needed to move to the cloud to assist factories at places like Nintendo and BASF with regulatory OSHA / EHS auditing.

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Researcher · 2013 - 2014

Understanding and improving the Dota 2 new player experience

Tracking a community’s growth and sentiment is difficult. After graduating from the University of Arizona in 2012, I wanted to run a research report about my favorite game, Dota 2. This was not a paid project, or endorsed by Valve.

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