Helping banks securely automate the manual process of processing paper checks
Lockboxes systems are a time consuming and manual process used by financial institutions to process checks. The team at Chase’s Onyx division had a vision for a product that could make this laborious much more efficient through blockchain technology.
- Role
- Sr. Designer
- Year
- 2020
Approach
We worked closely with a project stakeholder to design an application that would enable users to monitor checks as they became validated, along with a set of KPI’s to show hours saved manually validating checks.
Result
We designed a set of wireframes and designs which were eventually used to create the final product. Lessons : When working on innovating on something with decades worth of regulations, be sure to consult with legal and technical teams to understand how feasible it is to accomplish something, and what data exists to support certain use cases. Sometimes you will learn that features are not possible for a reason.
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