Helping supply chain planners mitigate the impacts of supply chain events
Client needed help understanding and mitigating impacts of events on their Medical Technology supply chain.
- Role
- Lead
- Year
- 2023
Approach
We conducted a series of interviews with internal supply chain experts / users of the product. This research allowed us to identify information that would need to be surfaced within different levels of the product’s information architecture- specifically related to event impacts on raw materials and finished goods.
Result
An interactive prototype and design specification that was further iterated upon with development as technical feasibility was evaluated. Lessons : In consultancy it’s extremely important to remain flexible and adaptive to shifting timelines and scope. Sometimes clients might push deadlines and move things around, and that’s okay, but be prepared to have trade-off conversations if they impact your development timeline. Additionally, be prepared to have conversations with development regularly so that they can adjust their scope as well