Helping banks securely exchange valuable data to support frictionless transactions
Client wanted to create an application that would enable institutions around the world to sell data that could be used to verify international transactions. This product was aimed at solving problems related to fraud and inertia in the payments processing experience due to missing customer information.
- Role
- Sr. Designer
- Year
- 2021
Approach
We designed this “data marketplace” through a series of collaborative workshops with project stakeholders.
Result
We produced a set of wireframes which eventually lead to high fidelity design and development of the product itself. Lessons : It’s important to respect the businesses’ vision for a product, and it’s also important to understand when it is a good idea to trust your gut as a designer and veer away from it. We made a very complex product that had involvement from many stakeholders, but it likely could have been simplified for end users to really get value from it.
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